Privacy Policy

Mia Mira ("we", "us", "our") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase our human hair crochet extensions.

By using our website, you agree to the practices described in this policy.

If you have any questions about this policy or your personal data, please contact us at:

Email: info@miamirahair.com

Personal Data We Collect

We may collect and process the following data:

A. Information You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order details
  • Account login information (if applicable)
  • Communications you send to us

B. Payment Information

Payments are processed securely via third-party providers. We do not store full credit/debit card details.

C. Automatically Collected Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Device type
  • Website usage data (via cookies and analytics tools)

How We Use Your Personal Data

We process your personal data for the following lawful bases under UK GDPR:

A. Contractual Necessity

To:

  • Process and fulfil your orders
  • Arrange delivery
  • Provide customer support
  • Manage returns and refunds

B. Legal Obligation

To:

  • Comply with UK tax and accounting laws
  • Prevent fraud

C. Legitimate Interests

To:

  • Improve our website and services
  • Prevent fraudulent transactions
  • Secure our website

D. Consent

To:

  • Send marketing emails (only if you opt-in)

You may withdraw marketing consent at any time by clicking "unsubscribe" in our emails.

International Shipping & Data Transfers

As we ship internationally, your personal data may be transferred outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place.

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties including:

  • Shopify (ecommerce platform provider). You can read more about how Shopify uses your personal information here: https://shopify.com/legal/privacy
  • Payment processors
  • Shipping and courier companies
  • Email marketing providers
  • Accountants or legal advisors (where required)
  • Law enforcement authorities (if legally required)

All third parties are required to protect your data in accordance with data protection law.

Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes we collected it for
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes

Cookies

We use cookies and similar technologies to:

  • Enable shopping cart functionality
  • Remember user preferences
  • Analyse website traffic
  • Improve marketing effectiveness

You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • SSL encryption
  • Secure Shopify hosting
  • Restricted access to customer data

However, no online transmission can be guaranteed to be completely secure.

Children’s Data

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions about this policy or your personal data, please contact us at: info@miamirahair.com